Contact Paperloops

A question? Let’s sort it out.

Choosing your next chair or desk? Need help with an order? Tell us what you need — we’ll help you find the next step.

Tell us what you need

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You can find this in your order confirmation email.

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You may find your answer here.

A few practical starting points. Still need help? Send us a message above.

Where can I get an update on my order?

Check your order confirmation and any dispatch email first. Need help with tracking or a desk installation appointment? Choose “An existing order” above and include your order number.

Get help with my order ↗
How do I arrange a return?

Contact Paperloops with your order number and the product you wish to return. We’ll provide the next steps. Check the trial and return conditions before sending anything back.

Read the trial and return conditions ↗
Can you help me choose the right model?

Yes. Tell us which chair or desk you are considering, your available space and which features matter to you. We can help explain the differences and your options.

Get product advice ↗
Can you help furnish a team workspace?

Visit our business page to explore office planning, furniture advice and a 3D layout concept. There you can tell us more about your project and request a proposal.

Explore business solutions ↗